Comments on: Audio in Video Clip – Problem

By: Barry

Barry — Fri, 02 Jul 2010 19:34:17 +0000

To help with poor sound volume in Vista, go to:
1. Control Panel
2. Hardware & Sound
3. Sound
4. Recording Tab
5. Stereo Mix – Properties
6. Advanced Tab

Under Exclusive Mode, uncheck the checkbox for “Allow applications to take exclusive control of this device”. Now go to the Levels tab and the stereo mix can be raised and the setting will be retained. Otherwise, that setting is reset by Snagit. Hope this helps.

By: G

Fri, 21 May 2010 18:11:35 +0000

Snagit 9 mutes my microphone array each time I start an audio/video capture.
This is very frustrating!
I go back into audio recording properties, and the mic array is muted. I unmute it, then I have my mic back…and am able to record using the Windows Sound Recorder.
Also, in Vista, there is no stereo mix at all…even when I try the steps “Tyler” suggested…stereo mix is not present, ever.
The bottom line: Snagit 9 mutes the mic each time I click “Capture”.

By: John

John — Wed, 07 Apr 2010 23:42:14 +0000

I tried recording and followed all the steps above, but the sound remains at a very low volume. I needed to turn up the volume 3/4ths of the way to hear a tiny squeak of the audio.

By: Tyler

Tyler — Tue, 13 Oct 2009 19:13:38 +0000

Solved my problem in Vista

1. go to Control panel
2. go to Sound
3. Go to Recording (Middle Tab)
4. Right Click in the blank spot, make sure that “Show disabled Devices” is checked

5. For me Stero Mix showed up, Enable
6. Viola

By: peter

peter — Mon, 28 Sep 2009 16:53:43 +0000

Hi Brian,

Are you able to record any sound with a regular microphone (outside snagit)?

Best,
Peter

By: Brian Posnanski

Brian Posnanski — Mon, 28 Sep 2009 16:09:51 +0000

Using a Dell Dimension desktop with a SigmaTel soundcard. Read the instructions above. Read all of the comments. Tried every conceivable combination. NOTHING works — NOTHING.

Thus far my $50 investment in SnagIt is not proving worthwhile.

By: Smit

Smit — Fri, 31 Jul 2009 12:28:21 +0000

Can someone also give detailed direction for resolving this issue for Vista also.

By: Brad Squarepants

Brad Squarepants — Thu, 16 Jul 2009 10:56:10 +0000

HOLY SMOKES! I FINALLY found the problem, the instructions are NOT specific enough, but they are close. Do this for XP:
1. Start, Settings, Control Panel.
2. Click SOUNDS-AND-AUDIO-DEVICES icon.
3. Click Audio Tab, then Sound Recording (middle part) click VOLUME.
4. (at the top) Click open the pull-down menu called OPTIONS, then click PROPERTIES.
5. Click the boxes: STEREO MIX, CD PLAYER, LINE IN. Un-click MICROPHONE and everything else.
The circular buttons above these boxes should be clicked RECORDING, playback un-clicked. Then click OK.
7. NOW! CHECK IT! Go back to #3 here, click on VOLUME again. A pop-up should come up with all your audio volume levels (stereo mix, cd player, line-in) MAKE SURE THE STEREO MIX BOX AT THE BOTTOM LEFT OF IT’S VOLUME SLIDE BAR IS CHECKED AND THE VOLUME IS UP ALL THE WAY!

For safety, unplug any microphones…
I have no idea how the audio got clicked off, or the volume reset or whatever, I never touched anything before.

By: Vitor

Vitor — Tue, 03 Mar 2009 23:18:46 +0000

Hi Peter

I`m having problems on the panel “capture video”,. It shows me “unhable to open wave input device (2)”, and it wont allows me to tape from snagit. Can you help me please?

Thanks

By: BigDan

BigDan — Tue, 16 Dec 2008 15:06:46 +0000

Hello, can someone tell me about the sound, it does record the sound but the sound is not clear like in youtube videoclip. Is it the the speed, full frame or compacted frame has something to do with it ?