Common Snagit License and Download Questions

Posted on June 6, 2008 
Filed Under News, Tips

Snagit License Question

Hello Snagit User ;-)

In this post you’ll find answers to the most common license and download questions – I lost Snagit, what do I do? I want to install Snagit on a second computer, can I? I lost my license key, can I get it back?

In connection to the emails we sent out the last weeks we have gotten a lot of similar questions and I am guessing you also perhaps could benefit from the answers.

But first, a BIG thanks to everyone that contributed to the blog post “Snagit 9 Wishlist“. We have had a fantastic response with more than 70 comments and counting.

I will huff and puff for these ideas to the Snagit development team and hopefully they will listen and implement many of them in near future releases.

If you have more ideas you would like to see implemented, please don’t hesitate to comment on the blog post and I will keep pushing for them.

Read on for common Snagit license and download questions…

Common Snagit Questions

You can download the latest release of Snagit here. It’s in trial status, so you will need to license it using the license key you got in connection with your original order. If you have an earlier version of Snagit you can contact us for upgrade information.

Yes, you can. But you need to be the user on both computers. As long as you are the user you can install using the same license on a second computer.

Yes, if you ordered from our partner SoftwareCasa, they keep your license information so you can just contact them and request your Snagit license key. If you ordered your software at TechSmith, you can request your key here. And if you ordered elsewhere you will need to contact the company you originally purchased the software from.

And if you don’t own Snagit yet, what are you waiting for – Buy Snagit!

Until next time ;-)

Peter – Your Snagit Guide

Related posts:

  1. Download and Use Superstamps in Snagit
  2. Blog Image Output
  3. Snagit Tutorial Sites

Comments

6 Responses to “Common Snagit License and Download Questions”

  1. Wm Sickels on June 11th, 2008 10:43 am

    I just purchased version 9.0, download and mailed package. Thus I have as yet no manual. My first impression is less than enthusiastic. I saw no way to save the image I had just extracted. The Editor comes on the scene, unbidden, and shows a bunch of options for further alteration but no Save function that I could see.
    So I went back to version 7 and found it had apparently becone v 9’s Editor again.
    So I went to Photoshop, started over, added the text in the font, bold, and size I wanted to the tilted image. I doubt that SnagIt 9 can do much of that and hope I’ll find at least a way to Save an image I have extracted to a file, a simple enough task. I’m disappointed with v 9 so far. Hoping for better times. Sorry, guys.

  2. peter on June 11th, 2008 10:49 pm

    Hello Wm,

    Thank you for your comment.

    You can reach the Save function in the top menu row. It’s the first button in the top left corner. Additionally you can reach the save function plus all the other main functions such as New, Open, Save As, Convert and so on by clicking on the Snagit logotype in the upper left corner.

    I would also advise you to use the “Customize Quick Access Toolbar” to set the top menu to exactly the functions you need.

    In mine I have included:
    - Open
    - Save
    - Save As
    - Print
    - Step back/Step forward
    - Rezise
    - Callout
    - Stamp
    - Copy

    So I always have immediate access to these functions with one click.

    Best Regards,

    Peter – Your Snagit Guide
    http://www.snagitguide.com

  3. Wayne Xu on December 1st, 2008 2:56 pm

    When capturing an area with scrolling, it worked once and does not work any more. I am using SnagIt 7.2.5.

    Is this a bug?

    Thanks.

    -Wayne

  4. peter on December 2nd, 2008 3:37 am

    Hello Wayne,

    No, most likely it is because you are using version 7 but have upgraded your internet browser. This may be a small upgrade of the browser but with changed functionality.

    I would suggest that you test a later version of Snagit to see if you don’t get the functionality back and there are also a lot of great new functionality.

    You can verify your old license and upgrade here:
    http://www.softwarecasa.com/snagit-upgrade.html

    Best,
    Peter

  5. Janet on April 7th, 2009 8:49 am

    I downloaded a free trial copy of Snagit -v.9. I have since been approved a licensed copy from my company – I uninstalled the downloaded version, installed the licensed version however am getting a pop box stating that the trailversion time is up. How can I get rid of this? The file must be hidden somewhere – but, it is preventing me from using my licensed copy.

    Any ideas? Thank you – Janet

  6. peter on April 7th, 2009 12:59 pm

    Hello Janet,

    You don’t need to uninstall the trial copy but instead you can license it directly. The next time the license question comes up, just choose that you have license and enter your key.

    /Peter

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