Comments on: Common Snagit License and Download Questions

By: David

David — Thu, 24 Jun 2010 14:16:53 +0000

Is there a way to look up my license key via the registry or some place in the application?

We’re doing a true-up on licenses for snag-it within my group at work.

Need to know where everyone can find theres, sourcing handles the ordering of snag-it so i’m not sure where we ordered from or if i would be able to talk to a vendor.

By: Kathy Hetland

Kathy Hetland — Tue, 08 Jun 2010 17:12:10 +0000

My company recently upgraded to Vista and ever since my SnagIt hasn’t been working as effectively as before. My main problem is I’ll “capture” something, right click to copy and then go to paste in a new place & it pastes the capture I took just before the last one, as though it’s not holding my current capture in the queu. This is very confusing and I don’t know why this is happening. Any ideas???

By: peter

peter — Tue, 07 Apr 2009 18:59:29 +0000

Hello Janet,

You don’t need to uninstall the trial copy but instead you can license it directly. The next time the license question comes up, just choose that you have license and enter your key.

/Peter

By: Janet

Janet — Tue, 07 Apr 2009 14:49:15 +0000

I downloaded a free trial copy of Snagit -v.9. I have since been approved a licensed copy from my company – I uninstalled the downloaded version, installed the licensed version however am getting a pop box stating that the trailversion time is up. How can I get rid of this? The file must be hidden somewhere – but, it is preventing me from using my licensed copy.

Any ideas? Thank you – Janet

By: peter

peter — Tue, 02 Dec 2008 09:37:40 +0000

Hello Wayne,

No, most likely it is because you are using version 7 but have upgraded your internet browser. This may be a small upgrade of the browser but with changed functionality.

I would suggest that you test a later version of Snagit to see if you don’t get the functionality back and there are also a lot of great new functionality.

You can verify your old license and upgrade here:
http://www.softwarecasa.com/snagit-upgrade.html

Best,
Peter

By: Wayne Xu

Wayne Xu — Mon, 01 Dec 2008 20:56:46 +0000

When capturing an area with scrolling, it worked once and does not work any more. I am using SnagIt 7.2.5.

Is this a bug?

Thanks.

-Wayne

By: peter

peter — Thu, 12 Jun 2008 04:49:30 +0000

Hello Wm,

Thank you for your comment.

You can reach the Save function in the top menu row. It’s the first button in the top left corner. Additionally you can reach the save function plus all the other main functions such as New, Open, Save As, Convert and so on by clicking on the Snagit logotype in the upper left corner.

I would also advise you to use the “Customize Quick Access Toolbar” to set the top menu to exactly the functions you need.

In mine I have included:
- Open
- Save
- Save As
- Print
- Step back/Step forward
- Rezise
- Callout
- Stamp
- Copy

So I always have immediate access to these functions with one click.

Best Regards,

Peter – Your Snagit Guide
http://www.snagitguide.com

By: Wm Sickels

Wm Sickels — Wed, 11 Jun 2008 16:43:30 +0000

I just purchased version 9.0, download and mailed package. Thus I have as yet no manual. My first impression is less than enthusiastic. I saw no way to save the image I had just extracted. The Editor comes on the scene, unbidden, and shows a bunch of options for further alteration but no Save function that I could see.
So I went back to version 7 and found it had apparently becone v 9’s Editor again.
So I went to Photoshop, started over, added the text in the font, bold, and size I wanted to the tilted image. I doubt that SnagIt 9 can do much of that and hope I’ll find at least a way to Save an image I have extracted to a file, a simple enough task. I’m disappointed with v 9 so far. Hoping for better times. Sorry, guys.