Snagit Scrolling Window NOT Working

Hello Friends!

Snagit is the Best Screen Capture software – I can confidently say no doubt about it. There’s a cliche that goes, “Nobody’s Perfect.” Well nobody doesn’t necessarily have to be a person, it can also be applied to things and animals. ‘Nothing is Perfect’ well with one exception SNAGIT IS PERFECT

Today I am sharing one common issue that some Snagit Fans may have experienced and thought there was no solution. You get a nice long article that you want to capture and print but oh no! Snagit Scroll Feature won’t work! Relax am here to help you sort this one out.

First of all if you are still using Snagit version 7 or 8 you should think about upgrading. Lots of the little nagging issues in previous versions of Snagit have been resolved in Snagit 9. I think Snagit 9 upgrade is well worth it

To use the Auto-Scroll Capture feature correctly you need to adjust some settings. Follow the instructions below:

For Snagit Version 8 or 9

scrolling tab

IMAGE

1. Select Input

2. Go to Properties

3. Click on Scrolling tab

4. Set the Scroll delay to “0″ miliseconds.

5. Set the Scroll direction to “Both”

6. Click Apply, then OK

7. Select Input > Scrolling > Auto Scroll Window

8. Open the program you want to scroll.

9. Click on the Capture hotkey or open SnagIt and click the Red Capture button to start.

10. Once you see the hand-cursor, click on the middle of the window that you want to scroll and wait for a few moments for it to scroll and make the capture.

For Snagit versions 7 and older

I recommend you use the Custom Scroll Window function because the settings of Auto-Scroll Window will not work properly due to the non-standard scrollbars that redraws during scrolling.

To use Custom Scroll, do the following:

1. Select Input

2. Go to Scrolling

3. Choose Custom Scroll

4. Open the program that you want to capture

5. Click the Capture hotkey

5. Once you see the crosshair scroll that allows you to drag your desired region then click on the down arrow control with the left mouse button to begin the capture.

For windows that is scrolled horizontally, I recommend you use the Extended Window input, most especially if you are using XP. To set Extended Window, do the following:

1. Select Input

2. Go to Advanced

3. Choose Extended Window

If you are unable to scroll, you can also change the Scroll delay value, to do so, follow this:

1. Select Input

2. Go to Properties

3. Click on Scrolling Tab

4. Set the Scroll delay to 300, then 500, then 1000 to see whichever allows you to create a successful capture.

If you continue to have problems performing your auto scroll captures contact our support team for assistance.

That’s all there is to it. I hope this has been helpful to you.

Credits to TechSmith Support Center.

Until Next Time

Peter – Your Snagit Guide

Snagit as Collaboration Tool

Hi There

Most people I speak with agree that Snagit is the best screen capture software around.But I would also have to add that Snagit is more, it’s a great tool for collaboration work as well. It saves so much time and makes everything much clearer!

Please share any comments, ideas or stories you have about using Snagit in collaboration work in the comment section below. I would love to hear these stories.

Are the following scenarios perhaps familiar to you?

Have you ever experienced chatting with your teammate about an error you see on a web page that he can’t see when in fact both of you are on the same page?

Have you ever tried teaching a teammate how to do certain steps on a software or a website but they don’t seem to get the same end-result you do?

Yes, that can be annoying. Good thing, Snagit can solve these problems between you and your teammates. You can do this with Snagit, by simply taking a shot of those things you have on your screen and a little edit, you can instantly send it to your teammate via instant messaging, email, etc.

To me, as a user working with a team, SnagIt has been very helpful in sending and sharing my ideas, thoughts and instructions to my teammates. Misunderstanding almost never happens and it serves as another layer of added clear and concise communication between the team.

snagit-in-email1 The team primary use email and skype internet messenger to collaborate and Snagit enhances both these tools. I paste in instructions in emails as in the example (see image). Then I enhance the images with arrows, comments using the drawing tool. Please note, for this to work you need to have your email set to html, not txt format.

To easily share when chatting with Skype I also use the Snagit Skype Add-on. This makes it possible to immediately send captures to anyone on my skype chat list. You find the Snagit Skype Add-on here. (Require that Skype is installed on both parties computers.)

I’d love to hear your stories about Snagit as a collaboration tool below.

That’s all for now until next time

Peter – Your Snagit Guide

PS. If you aren’t using Snagit yet, please read more about Snagit here.

If you are already using Snagit but haven’t upgraded to version 9.0 yet go here to: Upgrade Snagit

Snagit Coupon $5.00 Off

Hi!

I know most of you already are proud users of Snagit, but just in case you know someone interested in Snagit or if you are in need of a second license, perhaps for a family member, friends or colleagues.

There is a $5.00 Snagit discount coupon this week. Please forward this information in case you know someone that would benefit from using Snagit. (You can forward it by using the small green “ShareThis” button below and then just choose Send/Email)

Here’s how to take advantage.

1. Go to (opens in new window): Snagit 9.0 Coupon

2. Proceed to place the order by clicking the Buy Now button.

3. Click on Checkout enter your personal information and click Continue.

4. Once on this page click on have code

5. Enter your Snagit 9.0 $5.00 Discount Code : snagitnow

4. Click on Checkout and your discount will be reflected.

REMEMBER: This code is valid for use once per client and offer expires Friday, 27th March 2009 at midnight.

Let me know if you have any questions.

Until next time

Peter – Your Snagit Guide

PS. Next week I will have a real goodie for you, Professional Snagit Stamps

Output Snagit Clips to Camtasia Studio

TechSmith just released a new addon to Snagit. You can now output images directly from Snagit into Camtasia.

The Camtasia Output adds a button to the toolbar inside SnagIt’s Capture Preview window.

Just click the button and your image is sent directly to Camtasia Studio’s clip bin so you can easily insert it into your video.

Interview with a Snagit Fanatic – Part 2

Time to publish the rest of the interview with Lisa. She sent me a suitable picture for halloween

In the first part Lisa was telling us some Snagit secrets. If you haven’t read part 1 yet, that’s the place to start.

Today Lisa will share some funny experiences she has had related to Snagit.

Interview with a Snagit Fanatic – Part 1

Lisa is working for Techsmith, the maker of among several other software titles, Snagit. Lisa is by her own admission a “Snagit fanatic”, and that got me curious.

I really wanted to know more about how a really experienced Snagit user utilize the software. Not that it is difficult to use, but I am sure there are ways we don’t know about.